print error - read/write access

Hi

I am having a problem when trying to print seperations to file, getting the error message:

"could not complete your request because read or write access has been denied"


I have read the technote tn_15097 which has not solved the issue, and also the forum thread:

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=17&catid=199&threadid =879142&highlight_key=y&keyword1=print%20error

...which appears to have remained unsolved.

I am using Freehand MX under windows XP home

any ideas gratefully received